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Find A Therapist
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Questions
How do I make an appointment?Once you have browsed through our find-a-therapist service please feel free to contact our Client Support Personnel who are happy to assist you with selecting a professional to meet your needs. Call us toll-free at 1-866-949-5659. Our Client Support Personnel will answer your questions, have a brief discussion about your concerns or the area of service you may require. To register you as a client, we will need some personal information (ie: name, address, phone number, and insurance information). Dr. Dalton will assign the most suitable therapist based on the information you have provided. Your assigned therapist will contact you within 48 hours to schedule your initial appointment. Your concerns are important to us. We will strive to provide prompt and effective service. Most appointments occur within a week of your first contact with the therapist. What if I don't know what kind of help I need?We understand that mental health issues can often overlap, and it may be difficult to determine exactly who you need to see and what the main concerns are. Our Client Support Personnel are experienced listeners who will ask and answer questions to help determine which of our services would best suit your needs. Who should you see? Our team is made up of Registered Psychologists, Registered Psychological Associates, Registered Social Workers, Clinical Counsellors, Therapists and Psychology Interns. Based on your needs we will help make the appropriate match. How quickly can I see a therapist?Your assigned therapist will contact you within 48 hours to schedule your initial appointment. Your concerns are important to us. We will strive to provide prompt and effective service. Most appointments occur within a week of your first contact with the therapist. How quickly can a Psychological or Psycho-Educational Assessment be scheduled?A Psychological or Psycho-Educational Assessment can usually be scheduled within four to six weeks of your initial contact with the office. To register for an assessment, contact our Client Support Personnel at 1-866-949-5659. Your information will be passed on to James Little, who will assess your needs and assign the most suitable associate. You will be contacted within a week of your initial call. A full report is generally provided four to six weeks after the assessment is completed. Are my sessions confidential?We respect your right to privacy and confidentiality. Information will not be communicated, directly or indirectly, to a third party without your informed and written consent. We have legal and ethical obligations which may limit your right to privacy and confidentiality:
To view our complete privacy policy CLICK HERE What can I expect at my first therapy appointment?Your comfort and confidence is primary. Most first appointments are one hour. Your therapist will introduce him or herself to you, and provide you with an overview of their experience and credentials. You will be asked to review and sign a Consent to Services Agreement which should answer most of the questions you may have about the process. You can expect discussion about your presenting problem or concern, and the gathering of relevant historical information. Your therapist will discuss with you a plan for service which could include goals, expectations and frequency and duration of treatment. Why should I seek therapy?Mental health problems are common and seeking help to prevent or overcome them is a sign of courage, strength, and health. Many individuals experience difficulties after marriage breakdown, job layoff, mid-life crisis, and accident or serious disease, the death of a close relative or friend, a business failure and so on. Emotional and behavioral problems affect individuals from all walks of life, at all income levels, and at all ages. Services provided by mental health professionals are an integral part of one's complete health care. What are the fees and method of payment for your services?Generally clients pay for their sessions at the end of each visit. In this way, the account remains manageable and counselling becomes a naturally budgeted expense. Your fee will be discussed with you during the intake interview and you will be advised before hand if any changes are made to the fee. You can view further details by clicking here. Will my extended health benefits cover your services?Our services are covered by most extended insurance plans (e.g., Blue Cross etc.) and some Employee Assistance Plans (EAPs). Psychological services are not covered by OHIP (Ontario Health Insurance Plan). Extended health plans can differ. Please check your insurance plan regarding coverage and claim procedures Is counselling for one person only or can my whole family come in together?We provide individual, couple and family therapy. Often when one member of a family has a problem, everyone is affected. Wherever possible we encourage the family to meet together and help develop solutions and strategies that will work for them. Do I need a referral from a doctor?Our services do not require a referral from a doctor. However, a referral for service may be required by your insurance carrier. Various plans differ so please check with your coverage provider regarding claim procedures prior to your first appointment. If a referral is needed by your doctor, it need only state, "I refer _________ for psychological consultation or assessment". What is your privacy policy? |
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© 2009 DR. DAN DALTON AND ASSOCIATES |
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